I just wanted to say a personal THANK YOU to each one of you for your part in our switchover on Saturday night / Sunday morning.

It was by far smoothest and fastest switchover I have ever experienced at Computicket. So far, the feedback from users running on the new system this morning has all been positive. Each one of you are exceptional in your field of expertise and it was a pleasure to work with you on this project.

Thank you once again.

We were down in the "Dumps" for more than a week without making any progress on the subject matter.

If a resource is so committed & dedicated like him, we will easily be in a position to overcome slippages, more so unwanted stress factors etc.

Thanks for the work done on Friday afternoon. This was really a pressing issue which affected the client tremendously, and your determination to resolve it was really worth it to the client.

As always, my thanks for your continued assistance. Please be assured that I place your efforts on a level of high appreciation. RDC’s professional attitude and skilled resources have yet to let me down and this is indeed a rare event in today’s hurried business environment.

I would just like to thank you for all your efforts in restoring the cluster. I would especially like to thank (RDC), your dedication and long hours you put in to resolving this issue is truly appreciated.

I would like to commend you on record for the outstanding contribution you have made to the team in the short time that you’ve been here. You are enthusiastic and knowledgeable and get involved with all issues, providing constructing input and solutions.

From my side, a GREAT thank you for your help ... you are a real asset to Telkom!!!!

I would just like to also thank your resource for the work done this week. He was very professional and a pleasure working with him.

Last month end (31st March) we did not experience any problems with the Radius application as in the previous months. This is because of your help in advising the application team to change the application code and coming up with recommendations which were implemented before the month end.

Since you arrived, your contribution has made a difference to the team.
This is much appreciated.

Please pass my thanks on to everybody involved in recent project.

I know it has been a long hard slog to get to this point and although there is still much work to be done, we can be proud of what we have delivered to date.

Thank you once again.

Hereby I just want to share my appreciation regarding the support received. You are always eager and willing to help and have years of experience which helps resolving problems in no time. You take ownership of a problem and run with it until all is resolved… one will have to go a looooong way to find this kind of attitude!

Thank you very much for the long hours and stresses you endured. You have done us proud and enhanced RDC's reputation.

Wil net dankie se vir die nuwe DBA's wat jy aangestel het, dinge hardloop vinnig, selfs die billing run volgens DeWet was 2 keer so vinnig. Kyk na die tyd wat hulle hierdie email gestuur het. Hulle het 3 set ACB's gehardloop.

Hereby I just want to share my appreciation regarding the support received from your resource. He is always eager and willing to help, he will walk the extra mile and he's never too busy to assist. You can always count on him for any job!

Can you please reward him with the best possible incentive as his positive attitude is an outstanding characteristic?

Approx 30 mins later, we had our entire national RETAIL network back onto this platform and all is looking well (the load remains very low and response times are good).

Thanks again for your and your guys assistance.

I just wanted to express my gratitude for all the work that went into solving the problems that were experienced in the two CBS environments. The team effort that went into solving the problem and the willingness is really appreciated.

I had to however mention a quick few words of appreciation for the excellent service we received from RDC on Tuesday. They literally saved us from disaster and showed great skill and commitment.

Needless to say, our Shoprite owners are very impressed with RDC (and also relieved they signed the contract last Friday too) - I can almost guarantee our prolonged business.

Again, a great thank you from Computicket and Shoprite. It's a real pleasure working with PRO's!

Just a quick thanks for your teams commitment to our recent golive at MTN. Again, thanks for the commitment and helping Accenture launch a successful project.

Please communicate our thanks to your team.

I really appreciate all your efforts on the project to date, it is a pleasure to work with people like you going the extra mile and contributing to the success of the project.

Your Resource has been awesome. His SQL is darn good sorted out a load issue on the DB just like that with replacing our teams dodgy SQL with his own Thanks so far!

At Telkom, we nominate personnel that give excellent service, for the "Name in Lights". This boils down to some kind of reward. I can't do this for the RDC contractors, that's why I'm giving you this feedback.

Hope this helps with their performance assessments.

Just a note to say we are very happy with your resource. He definitely knows what he is doing, is very efficient, friendly and has already contributed value to our project.

I would like to thank you and your team for their assistance… We have been sending many late requests due to shortage of environments and the urgency to get legal projects live before the end of the month.

To the RDC team,

Thank you very much for your professional attitude and the quality of service to our customers. It is greatly appreciated.

Thank you for your assistance earlier today. Your resources managed to recover our DB, using the last good copy we had saved, and our systems are up and running again.

May I commend you on the two gentlemen's skill and conduct, still as professional as I remember from 2 years ago.

I would like to thank the RDC team for all the assistance they provide to the SC team. They are always willing to assist. In cases where we lack the understanding, they've offered solid advice.

On behalf of the Service Center team, a very big thank you & we look forward to a fruitful relationship.

You have sacrificed you personal and family time, working long hours without having time to rest/sleep, to overcome this incident. This all even though you were not even on standby.

Thanks you very much for resolving and fixing this incident. You have proven to be a very good and reliant resource to Telkom.

I wish to take this opportunity to acknowledge the fantastic work and team spirit shown during the recovery of the SARCC database. Many companies would have walked away from this mountain but the people at RDC convinced the customer that we are the best. Yes, it took us nearly three weeks to recovery but this database was handed over to them from intensive care and we recovered every bit of it. In fact it is running so fast now we were contemplating of sending it to the Olympics.

We were most impressed with your resource. What an excellent person, work wise and as a human being. He is also very meticulous. That is exactly what we required.

Thank you for the professional manner in which the archiving took place this weekend. Once again you have proven why we are so happy with the service you provide us.